FAQ

Deactivation of the service requires you to stop the ‘call forward’ to our server and set it up to your operator voicemail – in other words, you need to ask your operator to send your unanswered calls to their voicemail phone number instead of ours.

If you uninstalled the app without properly deactivating our service beforehand then we are still receiving your voicemail.  You will need to call a number like ##004# to deactivate Voxist, but the number may be different depending on your operator.

Please email us at support@voxist.com with the name of your operator, your phone model, and the type of subscription you have and we will send you the correct deactivation number to revert you back to your operator’s voicemail.

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